How do I return an item?
 

Please note, we are only able to refund items that are unworn and in their original packaging.

(for heigene reasons, our earrings are non refundable)

 

Step 1: 

Please make sure the item is unworn and in its original packaging.

 

Step 2:

Contact us Via email at beetrootlondon@gmail.com or request a return below on our returns form. (please include photos via email if item is damaged or faulty)

 

Step 3:

Package your parcel carefully. Use the bubble wrap from delivery or sandwich between cardboard and address to...

Beetroot London

24 St. Cross Street

Hatton Garden

London

EC1N 8UH

UK

Step 4:

Post it to us via Royal Mail Signed For 1st Class and a local post office or Royal mail outlet for uk customers. Or the equivalent for oversees customers.

 

You will receive a notification email as soon as the item is received, and a member of our team will be able to process your refund within 3 working days or send a replacement item.

 

Returns Form
 

If you wish to provide photos with your return request, please email direct to beetrootlondon@gmail.com.

Delivery & Returns