How do I return an item?
Please note, we are only able to refund items that are unworn and in their original packaging.
(for heigene reasons, our earrings are non refundable)
Please make sure the item is unworn and in its original packaging.
Contact us Via email at firstname.lastname@example.org or request a return below on our returns form. (please include photos via email if item is damaged or faulty)
Package your parcel carefully. Use the bubble wrap from delivery or sandwich between cardboard and address to...
24 St. Cross Street
Post it to us via Royal Mail Signed For 1st Class and a local post office or Royal mail outlet for uk customers. Or the equivalent for oversees customers.
You will receive a notification email as soon as the item is received, and a member of our team will be able to process your refund within 3 working days or send a replacement item.
If you wish to provide photos with your return request, please email direct to email@example.com.